What does the customer expect from motor vehicle carrier Essay - 1

What does the customer expect from motor vehicle carrier - Essay Example Then the results will be used in reviewing and producing improvements of the service. As much as possible, the monitoring and the survey should be done on a regular basis to make sure that all the needs and expectations are answered on time. The most important aspect is to make customers feel that they are valuable and their interests are important to the carrier. Motor vehicle carrier is extremely important in every place for this is the most accessible in all modes of transportation. This is the most dominant means of transportation in the U.S. because it has potential access in transporting goods at any point of destination over short and longer places without restrictions (â€Å"Transportation,† n.d.). Currently, the U.S. has 765 motor vehicles that include line haul vehicles for longer destinations and city straight trucks for short distances. The carrier had accounted for an increase in carrier sales of about 5% and a revenue growth of 30% (O’Reilly, 2008). The most dominant among all these vehicles are the passenger vehicles that reported a 97 sales percentage in the U.S. market particularly in local areas. The industry had encountered several changes carried by deregulation and liberalization in the economy with few exceptions that motor carriers under the Surface Transportation Assistance Act of 1982 (STAA) will have th eir freedom to do business at their own perspectives as long as the rates are also rightful to the passengers (U.S. Congress, Office of Technology Assessment, 1988, p. 55). This freedom is governed by STTA and the carriers are still obliged to follow the terms and conditions specified as to the truck routes and vehicle specifications. Customer’s expectation is one of the important features of motor vehicle carriers because this is a prerequisite of being superior (Coyle, Novack, Gibson, & Bardi, 2010, p. 169). â€Å"The customer’s service expectation acts

Population Demographics data for non US countries Essay

Population Demographics data for non US countries - Essay Example Analysis of the graph shows that South Africa does not have a steady increase in her population. During the millennium year, the country had a population of forty five million people that increased steadily to about forty nine million in two thousand and five (Ominde and Ejiogu 2012). This represents an increase in population of about four million. However, from two thousand and five to two thousand and ten, the population of South Africa increased to fifty one million people. This shows an additional two million people. In fact, the last census survey reveals a growth rate of negative zero point zero five. Over the same period of five years, the population growth was negative. This trend does not reflect what happens in other African countries bearing in mind that the country enjoys a stable economic, social, and political environment. The causes and Impact South Africa is a country on the list of the fastest growing economies. This enables to provide high quality services to the citizens. The country has improved her infrastructure increasing the rate of rural to urban migration. This affects the birth and death rates. The birth rate has increased following provision of the quality maternal healthcare, which reduces the death rate. The availability of family planning services counters this trend. Education also plays a major role in checking the population of South Africa.... Education also plays a major role in checking the population of South Africa. South Africans have adequate reproductive health information. They understand the right time to bear children and this reduces the fertility rate as most women spent time in school hence they bear children when after their teenage ages. This is not the case in other countries in Africa such as Kenya. Comparatively, there many women in Kenya who become mothers around the age of fifteen as they do not go to school and they still stick to traditions as opposed to South Africans. The low population growth rate makes South Africa capable of sustaining food demands of her people. Families also get involved in economically productive activities and this gives time to the government to invest in other non-food projects such as the development of IT. The population of South Africa is more educated when compared to other Africans countries as both the citizens and the government have adequate disposable income for en lightenment. Kenya Total population (x 1000) Population aged 0–14 (%) Population aged 15–64 (%) Population aged 65+ (%) 1965 9 505 48.4 48.0 3.6 1970 11 252 49.1 47.5 3.4 1975 13 486 49.6 47.1 3.3 1980 16 268 50.0 47.1 3.0 1985 19 655 50.0 47.2 2.8 1990 23 447 49.0 48.3 2.7 1995 27 426 46.5 50.8 2.7 2000 31 254 44.3 52.9 2.8 2005 35 615 42.7 54.5 2.8 2015 43 513 42.5 54.9 2.7 (Ominde 2012) Tracing the status Kenya is a country in found in East Africa in the southern Great Lakes region. The country is largely multi-ethnic. The country had a population of thirty-eight million people basing on the national population census conducted by the government in two thousand and nine. The country conducts a national census every ten years with the last one in two thousand and nine and the next